Luxury Client Advisor - Premium Retail & Customer Experience

Join Luxehouze Group, a leading name in luxury retail and premium client services, as a Luxury Client Advisor in the heart of Jakarta Selatan. This is a unique opportunity to immerse yourself in the world of high-end customer service, where your expertise will be the key to delighting our discerning clientele. We are looking for a passionate and detail-oriented professional to join our team and help us maintain our reputation as the go-to destination for luxury shopping and exceptional service.

As a Luxury Client Advisor at Luxehouze Group, you will be the face of our brand, providing personalized and attentive service to our clients. Your daily interactions will involve understanding their needs, offering tailored recommendations, and ensuring their shopping experience is nothing short of extraordinary. With your deep knowledge of luxury products and your exceptional communication skills, you will be instrumental in creating lasting relationships with our clients and driving sales growth.

📋 Tanggung Jawab Pekerjaan

• Provide expert advice and recommendations to clients on luxury products and services.
• Assist clients in navigating our retail space and finding the products they desire.
• Process sales transactions accurately and efficiently using our in-house Point of Sale (POS) system.
• Maintain a high level of professionalism and discretion when handling client interactions.
• Stay up-to-date with the latest trends and developments in the luxury retail industry.
• Collaborate with other departments, such as marketing and inventory management, to ensure a seamless shopping experience.
• Participate in training programs and workshops to enhance your skills and knowledge.
• Contribute to the overall success of the store by achieving sales targets and maintaining high customer satisfaction ratings.

🎓 Kualifikasi & Syarat

• Minimum 3 years of experience in luxury retail or customer service, preferably in a high-end fashion or jewelry store.
• Proven track record of delivering exceptional customer service and building strong client relationships.
• Excellent communication and interpersonal skills, with the ability to engage and persuade clients.
• Strong knowledge of luxury brands, products, and market trends.
• Fluent in English and Bahasa Indonesia, both written and spoken.
• Ability to work well under pressure and meet tight deadlines.
• Highly organized and detail-oriented, with the ability to multitask and prioritize effectively.
• Valid ID card and willingness to undergo background checks.

🛠️ Keahlian

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